Shipping policy
Rosalie Clara Shipping Policy
At Rosalie Clara, we want to make shipping simple and transparent for our US customers. We offer free shipping on every order within the United States, with no minimum purchase required.
Shipping Locations
This Shipping Policy applies to all orders shipped within the United States.
Delivery Times
The following timeframes provide an estimated overview of how long your order may take to arrive:
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Order Cutoff Time: 5:00 PM. Orders placed after this time will be processed on the following business day, which may add one additional day to the estimated delivery timeframe.
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Processing time: 1 to 3 business days, Monday through Friday.
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Estimated Total Delivery Time: 4 to 8 business days.
Please note that delivery times are estimates and may vary depending on circumstances outside our control.
Carrier Services
We work with reliable shipping carriers to deliver orders throughout the United States:
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UPS
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USPS
Shipping Costs
Free Shipping: All orders shipped within the United States qualify for free shipping. There is no minimum order requirement.
Delivery Issues
If you experience an issue with your delivery, including an unexpected delay or a package that appears to be lost, please contact our customer service team as soon as possible. We will be happy to assist you and help resolve the issue.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number. You can follow your package using our Order Tracking page.
Questions?
For additional information, please visit our FAQs or contact our customer service team.
Contact Information
Store Name: Rosalie Clara
Address: Diepeinheimseweg 27 Neede 7161MH
Email: info@rosalieclara.com
Phone: +1 9342032803
Customer Service Hours: Monday - Friday: 9:00 AM - 5:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
We do our best to respond to customer emails within 1-2 business days.